Pacific Ally’s Consulting Services

Business Focus

Software and Process Management
I have created and managed many areas in the software world including but not limited to:

  • Sales
  • Marketing
  • Conversion
  • Training
  • Support
  • Development

We all get the opportunity to work with software today. It becomes more and more complicated in some ways and much easier in others. I have been, and currently am, involved in software management and learning. There will always be a need to communicate between sales, development, installation and support of software. I am well-versed in supporting this important process.

  • I have been in the middle of well over 100 software conversions, and have been involved peripherally with another 100.
  • I started up RevQ, Inc. which created, from the ground up, the “Revenue Results” software created for government collections successfully utilized in many governments today.
  • I led the creative process of many of the government software modules for Columbia Ultimate’s, The Collector System.
  • I have been involved in other software projects, both successful and “not as” successful. Learning doesn’t always come easily, but you want to have those that have experience involved with you so that it doesn’t cost you as much as it might otherwise.

Vendor Management

You are only as good as yourself, and those that work with you. Over the years I have worked hard to create environments that breed great partnerships. As time marches on we have a greater need to work with different partners.  Accomplishing that well, takes great communication and skill. I can help you establish better practices with your various vendors and partners.

Government Focus

Government Collections – Best Practices

Over the last 30 years I established a wide range of experience of the best practices in government collections. This includes those practices in different types of departments such as tax, court criminal and civil), revenue, student loan, emergency services, child support, traffic and much more. I can help provide guidelines and make recommendations to help improve your government in these areas. I can also help those businesses who work with or would like to work with governments enhance their ability to work with them successfully. Click here to contact me for me information on how I can help.

RFP/RFI Management
I have been involved with hundreds of RFP’s (Request For Proposals) and RFI’s (Request For Information). Over 50% of those have been in the Public Sector. It has been rare over the years to see good RFP/RFI’s generated. It is also troublesome to see the lack of clarity and just plain mistakes to many of the responses.

Over the years I was directly responsible to manage the implementation of more than a few State Contracts along with many Local government implementations also. These RFP’s have been largely in State and Local government with some interaction on the Federal level. Involvement in many other RFP’s include focus in the following industries: Healthcare, Financial Institutions, Collection Agency, Utility, Other. I can help write, respond to, review and manage the RFP process for you. Contact me if you need this kind of help.

Government Revenue Collection Association (GRCA)

I am one of the driving founders of the Government Revenue Collection Association. Over the years I could see the government needed to have some place to go for expertise in collecting debt for governments. Today GRCA is a helpful organization to governments striving to be better in their efforts to collect government-owed debt. Many product and service related companies support GRCA and work together to help governments improve their processes. Please click here to learn more about the Government Revenue Collection Association and how it can help you. You can also click here and contact me and I can help you too.